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Information on payment methods

IMPORTANT: The following information about the payment methods provided by us serve as pure assistance, there is no claim to availability and completeness in this online shop. All legally binding information can be found under "Payment and Shipping".

PayPal

For payment with PayPal, a PayPal account is required that’s linked either to your bank account or to your credit card.

Select "PayPal" in the checkout of the online shop, check your order and confirm it with the button „Order with obligation to pay ". You will then be redirected to the PayPal payment page. Log in to your PayPal account and confirm the payment.

Credit card

You can use your credit card for your purchase. The most popular credit cards from Visa, Mastercard and American Express are supported, as well as Cartes Bancaires and CartaSi.

After you have clicked „Order with obligation to pay" in the online shop checkout, you will be redirected to the credit card payment page. There you enter your credit card details and confirm the payment. Your credit card will be charged immediately.

Payment with credit card is available from all countries.

Pay with Klarna

Klarna is a payment provider, who offers four different payment methods: Pay in full today, Pay in 30 days, Pay in 3 and Financing.

Available in DE, AT, NL, BE, FR, UK, IT, ES, PT, SE, DK, FI, NO, CH, IR
Currencies EUR, GBP, DKK, SEK, NOK, CHF

This is how Klarna payment works:

Select ‘Pay with Klarna’ as your payment method on the payment page of our online shop. After confirming your order by clicking on the ‘Place order’ button, you will be redirected to the Klarna payment page. There, log in to your Klarna account and select one of the payment methods. After confirming the Klarna payment, you will be redirected to our online shop.

Once your order has been shipped, you will receive an email from Klarna with the payment link.

Prepayment by bank transfer

With the payment method "Money Order (Pay in advance)" you receive automatically with the order confirmation our account data by email. For products that are available within one week, please transfer the invoice amount immediately to our bank account. Shipping will take place right after receipt of the payment.
For products (e.g. cello cases) that have a longer delivery time, payment is due shortly before delivery. We will contact you personally by email.

Please indicate the order or invoice number as the payment reference in the bank transfer so that we can assign your payment correctly. This payment method is available worldwide.

Apple Pay

If you want to pay with Apple Pay, you need an Apple account that contains your credit card details. Apple Pay can only be used on Apple Mac, iPhone, iPad and Watch.

Google Pay

To pay with Google Pay, you need an account, which you can set up via the Google Wallet app. Your card details are stored there.

At the checkout of the online shop, select the payment option ‘Google Pay’, check the order and confirm it with the button ‘Order with obligation to pay’. You will then be redirected to the Google payment page. There, log in to your Google Pay account and confirm the payment.