Payment and dispatch - Fiedler Cases GmbH

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions
 

Below you find the shipping cost for shipping to foreign countries. For all other countries please request an individual quote.
All prices include 19% German VAT. The surcharge for bulky goods (for example cello case) is 15,00 €.

 
iso code country name 0 - 3 kg (endpin,
backpack system...)
3 - 9 kg (violin-,
guitar case...)
9 - 16 kg
(cello case)
16 - 31,5 kg
EU States
DE Germany 5,00 € 6,00 € 7,00 € 12,00 €
BE Belgium 12,50 € 16,00 € 35,00 € 45,00 €
BG Bulgaria 12,50 € 16,00 € 35,00 € 45,00 €
DK Denmark 12,50 € 16,00 € 35,00 € 45,00 €
EE Estonia 12,50 € 16,00 € 35,00 € 45,00 €
FI Finland 12,50 € 16,00 € 35,00 € 45,00 €
FR France 12,50 € 16,00 € 35,00 € 45,00 €
GR Greece 12,50 € 16,00 € 35,00 € 45,00 €
GB United Kingdom 12,50 € 16,00 € 35,00 € 45,00 €
IE Ireland 12,50 € 16,00 € 35,00 € 45,00 €
IT Italy 12,50 € 16,00 € 35,00 € 45,00 €
HR Croatia 12,50 € 16,00 € 35,00 € 45,00 €
LV Latvia 12,50 € 16,00 € 35,00 € 45,00 €
LT Lithuania 12,50 € 16,00 € 35,00 € 45,00 €
LU Luxembourg 12,50 € 16,00 € 35,00 € 45,00 €
MT Malta 12,50 € 16,00 € 35,00 € 45,00 €
NL Netherlands 12,50 € 16,00 € 35,00 € 45,00 €
AT Austria 12,50 € 16,00 € 35,00 € 45,00 €
PL Poland 12,50 € 16,00 € 35,00 € 45,00 €
PT Portugal 12,50 € 16,00 € 35,00 € 45,00 €
RO Romania 12,50 € 16,00 € 35,00 € 45,00 €
SE Sweden 12,50 € 16,00 € 35,00 € 45,00 €
SK Slovakia 12,50 € 16,00 € 35,00 € 45,00 €
SI Slovenia 12,50 € 16,00 € 35,00 € 45,00 €
ES Spain 12,50 € 16,00 € 35,00 € 45,00 €
CZ Czech Republik 12,50 € 16,00 € 35,00 € 45,00 €
HU Hungary 12,50 € 16,00 € 35,00 € 45,00 €
CY Cyprus 12,50 € 16,00 € 35,00 € 45,00 €
AD Andorra 12,50 € 16,00 € 35,00 € 45,00 €
MC Monaco 12,50 € 16,00 € 35,00 € 45,00 €
SM San Marino 12,50 € 16,00 € 35,00 € 45,00 €
VAT Vatican City 12,50 € 16,00 € 35,00 € 45,00 €
European States outside the EU
AL Albania 14,00 € 28,00 € 70,00 € on request
BA Bosnia und Herzegovina 14,00 € 28,00 € 70,00 € on request
LI Liechtenstein 14,00 € 28,00 € 70,00 € on request
IS Iceland 14,00 € 28,00 € 70,00 € on request
  Kosovo on request on request on request on request
MK Macedonia 14,00 € 28,00 € 70,00 € on request
MD Moldova 14,00 € 28,00 € 70,00 € on request
ME Montenegro 14,00 € 28,00 € 70,00 € on request
NO Norway 14,00 € 28,00 € 70,00 € on request
RU Russia 14,00 € 28,00 € on request on request
CH Switzerland 14,00 € 28,00 € 70,00 € on request
RS Serbia 14,00 € 28,00 € 70,00 € on request
TR Turkey 14,00 € 28,00 € 70,00 € on request
UA Ukraine 14,00 € 28,00 € 70,00 € on request
BY Belarus 14,00 € 28,00 € 70,00 € on request
Asia
CN China 35,00 € 70,00 € on request on request
HK Hong Kong 35,00 € 70,00 € on request on request
IL Israel 35,00 € 70,00 € on request on request
JP Japan 35,00 € 70,00 € on request on request
KR South Korea 35,00 € 70,00 € on request on request
SG Singapore 35,00 € 70,00 € on request on request
TW Taiwan 35,00 € 70,00 € on request on request
TH Thailand 35,00 € 70,00 € on request on request
Oceania
AU Australia 35,00 € 70,00 € on request on request
NZ New Zealand 35,00 € 70,00 € on request on request
America
CA Canada 35,00 € 70,00 € on request on request
US USA 35,00 € 70,00 € on request on request

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 5 days, in case of foreign deliveries, within 5 - 10 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via direct debit (automatic debit transfer)
Payment via PayPal Plus

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal Plus
In case of payment via direct debit (automatic debit transfer), you revocably authorise us to collect the invoice amount from the specified account.

The automatic debit transfer process takes place in conjunction with the shipping of the goods.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.