Payment and dispatch

The following terms and conditions apply:

Dispatch conditions
 

Below you find the shipping cost for shipping to foreign countries. For all other countries please request an individual quote.
All prices include 19% German VAT. The surcharge for bulky goods (for example cello case) is 15,00 €.

 
iso code country name to 3 kg (endpin,
backpack system...)
from 3 to 9 kg (violin-,
guitar case...)
from 9 to 16 kg
(cello case)
from 16 kg
EU States
DE Germany 5,00 € 6,00 € 7,00 € 12,00 €
BE Belgium 12,50 € 16,00 € 35,00 € 45,00 €
BG Bulgaria 12,50 € 16,00 € 35,00 € 45,00 €
DK Denmark 12,50 € 16,00 € 35,00 € 45,00 €
EE Estonia 12,50 € 16,00 € 35,00 € 45,00 €
FI Finland 12,50 € 16,00 € 35,00 € 45,00 €
FR France 12,50 € 16,00 € 35,00 € 45,00 €
GR Greece 12,50 € 16,00 € 35,00 € 45,00 €
GB United Kingdom 12,50 € 16,00 € 35,00 € 45,00 €
IE Ireland 12,50 € 16,00 € 35,00 € 45,00 €
IT Italy 12,50 € 16,00 € 35,00 € 45,00 €
HR Croatia 12,50 € 16,00 € 35,00 € 45,00 €
LV Latvia 12,50 € 16,00 € 35,00 € 45,00 €
LT Lithuania 12,50 € 16,00 € 35,00 € 45,00 €
LU Luxembourg 12,50 € 16,00 € 35,00 € 45,00 €
MT Malta 12,50 € 16,00 € 35,00 € 45,00 €
NL Netherlands 12,50 € 16,00 € 35,00 € 45,00 €
AT Austria 12,50 € 16,00 € 35,00 € 45,00 €
PL Poland 12,50 € 16,00 € 35,00 € 45,00 €
PT Portugal 12,50 € 16,00 € 35,00 € 45,00 €
RO Romania 12,50 € 16,00 € 35,00 € 45,00 €
SE Sweden 12,50 € 16,00 € 35,00 € 45,00 €
SK Slovakia 12,50 € 16,00 € 35,00 € 45,00 €
SI Slovenia 12,50 € 16,00 € 35,00 € 45,00 €
ES Spain 12,50 € 16,00 € 35,00 € 45,00 €
CZ Czech Republik 12,50 € 16,00 € 35,00 € 45,00 €
HU Hungary 12,50 € 16,00 € 35,00 € 45,00 €
CY Cyprus 12,50 € 16,00 € 35,00 € 45,00 €
AD Andorra 12,50 € 16,00 € 35,00 € 45,00 €
MC Monaco 12,50 € 16,00 € 35,00 € 45,00 €
SM San Marino 12,50 € 16,00 € 35,00 € 45,00 €
VAT Vatican City 12,50 € 16,00 € 35,00 € 45,00 €
European States outside the EU
AL Albania 14,00 € 28,00 € 70,00 € 90,00 €
BA Bosnia und Herzegovina 14,00 € 28,00 € 70,00 € 90,00 €
LI Liechtenstein 14,00 € 28,00 € 45,00 € 70,00 €
IS Iceland 14,00 € 28,00 € 70,00 € 90,00 €
XK Kosovo 14,00 € 28,00 € 70,00 € 90,00 €
MK Macedonia 14,00 € 28,00 € 70,00 € 90,00 €
MD Moldova 14,00 € 28,00 € 70,00 € 90,00 €
ME Montenegro 14,00 € 28,00 € 70,00 € 90,00 €
NO Norway 14,00 € 28,00 € 70,00 € 90,00 €
RU Russia 14,00 € 28,00 € 70,00 € 150,00 €
CH Switzerland 14,00 € 28,00 € 45,00 € 70,00 €
RS Serbia 14,00 € 28,00 € 70,00 € 90,00 €
TR Turkey 14,00 € 28,00 € 70,00 € 150,00 €
UA Ukraine 14,00 € 28,00 € 70,00 € 90,00 €
BY Belarus 14,00 € 28,00 € 70,00 € 90,00 €
Asia
CN China 35,00 € 70,00 € 350,00 € 450,00 €
HK Hong Kong 35,00 € 70,00 € 350,00 € 450,00 €
IL Israel 35,00 € 70,00 € 350,00 € 450,00 €
JP Japan 35,00 € 70,00 € 350,00 € 450,00 €
KR South Korea 35,00 € 70,00 € 350,00 € 450,00 €
SG Singapore 35,00 € 70,00 € 350,00 € 450,00 €
TW Taiwan 35,00 € 70,00 € 350,00 € 450,00 €
TH Thailand 35,00 € 70,00 € 350,00 € 450,00 €
Oceania
AU Australia 35,00 € 70,00 € 400,00 € 500,00 €
NZ New Zealand 35,00 € 70,00 € 400,00 € 500,00 €
America
CA Canada 35,00 € 70,00 € 400,00 € 500,00 €
US USA 35,00 € 70,00 € 400,00 € 500,00 €

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via SEPA direct debit
Payment via PayPal Express
Payment via PayPal Plus (credit card, direct debit, invoice) 

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
Payment via SEPA direct debit
Payment via PayPal Express
Payment via PayPal (credit card, direct debit, invoice)


Further details on payment

 

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.